Complaints about new items [Forums - Products]

I've been out of town and my son and i haven't gotten to play with his Christmas presents until today. I'm very disappointed in Lightening McQueen. The front of him derails on most curves (with no ramps involved) and the front part of his car catches on the guardrails and pushes him off the track the other direction. Anyone else having this problem?

Also, I do not like Steamer. His second car pushes the front engine off the tracks when going around curves. It's such a pain! Once again, am I the only one?

I have a feeling Steamer is too light. You might see if can add a big washer either inside, or underneath the front. You'll have to watch for clearance.

I've inserted weights inside when an engine has had problem tracking at the top of a climb and I believe this is a similar issue. Because they moved the motor and batteries to the middle car, the lead wheels don't have enough weight on them to keep them tracking along curves following a downhill run.

An extra 6" straight at the bottom of a ramp will sometime help as well.